GET IN TOUCH WITH US
If you have inquiries regarding orders, subscriptions, products or any other matter related to SnusVault, our team is available to assist you!
CONTACT INFORMATION
We welcome and appreciate your thoughts on SnusVault. Your feedback is invaluable to us in enhancing our services. Feel free to share your opinion!
or email us support@snusvault.com
FREQUENTLY ASKED QUESTIONS
Snus is a type of smokeless, moist tobacco product that is popular in Sweden and other Scandinavian countries. It comes in small pouches that you place between your gum and upper lip, releasing nicotine without the need for smoking. We offer a range of flavors and strengths to cater to different preferences.
Although traditional tobacco snus cannot be sold legally in the UK, we offer high-quality nicotine pouches, which provide a similar experience without tobacco. These pouches are legal in the UK and comply with all relevant regulations.
Our subscription service allows you to have your preferred nicotine pouches delivered to your door on a monthly basis. Modify or cancel your subscription at any time.
Yes, you can pause, cancel, or adjust your subscription anytime through your account. Contact our customer service team if you need assistance.
Subscribers enjoy discounted rates on every order, exclusive giveaways and discounts, early access to new flavours, and the convenience of automatic delivery. You won’t need to worry about reordering, as we’ll handle it for you.
Of course! You can update your product selection or adjust other details at any time through your account.
We accept major credit cards, debit cards, and payment options like PayPal, Apple Pay, and Google Pay. For subscriptions, your payment method will be billed for each recurring order based on your chosen delivery. frequency.
We’ll email you a tracking link once your order is dispatched. You can also log into your account to view tracking updates on your recent orders.
Yes! All products are available for one-time purchase. Just add items to your basket and proceed to checkout without selecting a subscription.
Yes, we offer seasonal promotions and discounts, announced via email and on our website. Subscribers also benefit from exclusive discounts on their recurring orders.
For hygiene and safety reasons, we can only accept returns of unopened items in their original packaging within 30 days of purchase. Please contact customer support for further assistance.
Our UK-based customer support team is here to help! You can reach us via our Contact Us page, by email, or by phone during business hours.
