At SNUSVAULT, we offer a convenient subscription service for customers who want to save on their favorite nicotine pouch products and enjoy exclusive perks. Below are the details of our subscription policy:

Subscription Benefits

• 15% Discount: Subscribers save 15% off on their Mix & Match subscription.
• Exclusive Perks: Subscribers gain access to special deals, discounts, and giveaways available only to subscription members.
• Free Shipping: Subscription orders qualify for free shipping, regardless of the order total.

How It Works

• Customers can subscribe to any of our eligible bundle packages directly on the product page.
• Your subscription will automatically renew on the schedule you select, and the payment method on file will be charged.

Managing Your Subscription

• Subscribers can manage their subscription through their SNUSVAULT account by:
  • Changing the shipping address or payment method
  • Adding or removing items from the subscription
  • Cancelling the subscription
• To avoid being charged for the next cycle, any changes or cancellations must be made at least 48 hours before the renewal date.

Renewal and Billing

• Subscription payments are processed automatically on the renewal date using the payment method saved in your account.
• You will receive a reminder email 3 days prior to your renewal, allowing you time to make changes or adjustments if needed.

Failed Payments

• If a payment fails, we will notify you via email. We will attempt to process the payment again within 48 hours.
• If the issue persists, your subscription may be paused until the payment issue is resolved. To avoid interruptions, ensure your payment details are up to date.

Cancellation Policy

• You can cancel your subscription at any time by logging into your SNUSVAULT account.
• Cancellations made less than 48 hours before the next billing cycle may result in one final charge for the upcoming delivery. After that, the subscription will not renew.

Refunds for Subscription Orders

• Subscription orders are processed automatically and are non-refundable once dispatched. If you need to cancel or modify your subscription, ensure changes are made well in advance of the renewal date.

Contact for Subscription Support

• If you encounter any issues with your subscription or need assistance, please reach out to our dedicated team at subscriptions@snusvault.com. We’re here to help!